- Are you passionate about great customer service?
- Provide support to members of the NZ Police Association
- Come and work with a fun, hardworking and high performing team!
About us
The NZ Police Association provides a range of services to police staff (both currently serving and retired) and their families. We have a team of over 60 people in various roles dedicated to providing exceptional service to our members. In the Welfare team, our services include health, life, and general insurance products plus a holiday home booking service for our members and their families.
About the role
This is a fixed term role for 12 months to provide support to our insurance team while projects are being worked through. Our Insurances team are responsible for our house, car, contents, travel and life and health insurance products.
In this role you will administer members policies to ensure they are receiving the product that they are entitled to, in line with their needs and directions. You will be responsible for providing a professional, effective and friendly service and communications in line with our organisational values.
Multi-tasking and flexibility will be hallmarks of your work practice. The role involves policy administration, following up quotes, liaising with underwriters, answering member queries, notifying associated parties following NZPA processes.
About you
You will work well in a busy environment, have excellent interpersonal communication skills and a positive attitude.
Any of the following skills would also be beneficial:
- Previous experience in a customer service, membership and/or insurance role.
- Strong attention to detail.
- A demonstrated ability to deal with a wide range of people and situations.
- Have competent computer skills with the ability to learn new systems.
Why Join Us?
You will join an interactive and supportive working environment within a positive and professional team along with some great benefits:
- Competitive remuneration package;
- access to our membership benefits, including our holiday home network;
- Generous leave provisions and superannuation after 12 months.
- Support to learn, develop and grow your career.
The role is based in our in central Wellington head office.
Interested?
- Submit your CV and cover letter via Seek
- Find the position description here
- For questions email the team at careers@policeassn.org.nz
- We will shortlist as we go with applications closing on Tuesday, 18th February 2025 at midday