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General enquiries:

(04) 496 6800

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0800 500 122

  • Want to progress a career in financial services?
  • Are you passionate about great customer service?
  • Provide support to NZ Police Officers and their families
  • Come and work with a fun, hardworking and high performing team!

About us

The NZ Police Association provides a range of services to police staff (both currently serving and retired) and their families. Our welfare services include health, life, and general insurance products plus a holiday home booking service for our members and their families. 

Our Insurances team are responsible for our house, car, contents, travel and life insurance products.

About you

In this role you will work with members and underwriters to ensure excellent insurance outcomes. You’ll be an excellent communicator, comfortable holding sometimes difficult conversations verbally and by email. 

Experience working with general insurance products in a large financial institutions is a must. You’ll be guiding members through the underwriting process, ensuring they understand their policies and obligations and processing their policy changes to ensure the products are right for them.

Multi-tasking and flexibility will be hallmarks of your work practice. The role involves following up quotes, liaising with underwriters, answering member queries, solving insurance problems, delivering insurance coaching and training as well as the day to day maintenance of customer records. 

You will work with a small and energetic team, in a collaborative environment, at our CBD office where coffee and chocolate are in ample supply.

If you tick the above, we’d love to hear from you.

Interested? 

  • Submit your CV and cover letter via SEEK
  • For more information or a copy of the job description click here, email the team at [email protected]
  • We will shortlist as we go with applications on Wednesday 3 February 2021