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General enquiries:

(04) 496 6800

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0800 500 122

  • Are you passionate about great customer service?
  • Provide support and services to NZ Police Officers and their families
  • Come and work with a fun, hardworking and high performing team!

Due to internal movements and projects we have a six month fixed term opportunity.

 

About us

The NZ Police Association provides a range of services to police staff (both currently serving and retired) and their families.  We have a team of over 50 people in various roles dedicated to providing exceptional service to our members.  In the Welfare team, our services include health, life, and general insurance products plus a holiday home booking service for our members and their families. 

Our awesome Member Services Centre team is the first point of contact for our members and we pride ourselves on responding to a variety of different enquiries promptly, efficiently and confidentially.  
 
About you

In this role you will take inbound calls to assist our members with various queries, offering a service to benefit them in their day to day lives.  We go above and beyond for all of our members and of course, this will come naturally to you!

You are an amazing communicator, reliable, positive, and customer focused with an ability to solve a range of problems on the spot.   You bring previous customer service experience, possibly from working in a call centre, experience using a CRM, a high level of attention to detail and can multi-task and learn new systems and processes quickly. 
 
You will work with an energetic team, in a collaborative environment, at our modern office right in the middle of the CBD where coffee and chocolate are in ample supply. 

Interested? 
 
Keen to apply or have questions?  Email your application or your questions to our team at careers@policeassn.org.nz  
 
We will shortlist as we go with applications closing at 5pm, Monday, 21 October 2019.