Operational changes between NZPA and Police Credit Union
The Police Association is no longer able to answer general member queries on behalf of the Police Credit Union.
The Police Association and Police Credit Union are sister organisations, sharing resources and supporting members of the Police community and their families. However, Police Credit Union has invested in its service model to directly support Credit Union member needs.
If you require assistance with your Police Credit Union account, please call the Credit Union directly on 0800 429 000 (Monday to Friday from 8.30am to 5.30pm), contact them via their website or email them at info@policecu.org.nz
Contact Details
Office hours are 8am - 5.30pm Monday to Friday. If you need assistance outside of these hours, call 0800 500 122 and follow the instructions.
| Enquiry Type | Contact Details |
| General Enquiries | Phone: 0800 500 122 / (04) 496 6800 Email: enquiries@policeassn.org.nz Police Network number: 44446 Fax: (04) 496 6819 |
| Membership | Email: membership@policeassn.org.nz |
| Health Plan | Email: healthplan@policeassn.org.nz |
| Insurances | Email: insurances@policeassn.org.nz |
| PWF Roadside Assist Plus | Phone: 0800 500 122 (24 hour service) |
| Police Home Loans | Phone: 0800 269 296 |
| Media Enquiries | Email: jane.young@policeassn.org.nz Phone: 027 268 9412 |
| Urgent Legal Assistance | Available for Association members who have been involved in an incident where they may need urgent legal assistance which cannot wait until the next business day e.g. a police shooting, fatal pursuit or death in custody. Phone: 0800 TEN NINE (0800 836 6463) |
| Assaults/Firearms Register | Available for committee members to report an assault or firearms incident Email: assaults@policeassn.org.nz |
Address details:
National Office: Level 11 Findex House, 57 Willis Street, Wellington 6011, New Zealand
Postal address: PO Box 12344, Wellington 6144
