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General enquiries:

(04) 496 6800


0800 500 122

Holiday Home Refund Request

To request a refund for your Holiday Home booking, please complete the form below. 

Upon submission, you will receive a confirmation email containing the receipt of your request for your records.

Please note it can take up to 4 weeks for your payment to be processed.

Holiday Home Refund
Personal Details
Booking Details
Bank Details

Terms and Conditions

Please refer to our Terms and Conditions page for our policy on general refunds and cancellations of Holiday Homes.

Terms and Conditions