A career change is more than applying for a new job. It is an opportunity to recognise the skills and experience you have gained, present them with confidence, and prepare for what comes next. This may include refreshing your CV, writing tailored cover letters, preparing for interviews, or undertaking further training to strengthen your opportunities.
Upskilling
Upskilling can be one of the most powerful steps you take when changing careers. It helps bridge the gap between the experience you already have and the skills, knowledge or qualifications required for your next role.
The benefits of upskilling include:
- Increasing your employability
Developing new skills shows employers that you are proactive, adaptable and committed to professional growth. It can also make you a stronger candidate if you do not yet have direct experience in your chosen field. - Building confidence
Gaining relevant knowledge and qualifications can give you greater confidence when applying for roles, making professional connections and attending interviews. - Demonstrating commitment
Employers may be more willing to consider someone changing careers when they can see that the person has invested time and effort in preparing for the industry. - Bridging experience gaps
Courses, certifications and industry-specific training can help address gaps in your experience and provide the technical knowledge required for a new role. - Expanding your opportunities
New skills and qualifications may open the door to a wider range of roles and industries that were previously out of reach. - Keeping your skills current
Workplaces and technology continue to evolve. Upskilling helps ensure your knowledge remains relevant and aligned with current industry expectations. - Recognising your transferable skills
Learning about a new industry can help you identify how the skills and experience you already have can be applied in a different environment.
Ways to Upskill
Upskilling does not always require a lengthy or expensive qualification. It could involve completing a short course, gaining a certificate, attending industry training or undertaking introductory study. Courses may be available online or in person, making it easier to fit study around your current employment and personal commitments.
Start by researching the roles or industry you are interested in. Look at job advertisements, qualification requirements and the skills employers are seeking. This will help you identify any gaps and choose training that genuinely supports your career goals.
For some careers, formal study may be required. This could include completing a diploma, degree, postgraduate qualification, master’s degree or doctorate. Studying part-time may allow you to continue working, while full-time study will require more detailed planning. If full-time study could affect your income or financial commitments, consider seeking independent financial advice before making a decision.
Entering a trade will generally involve an apprenticeship or other structured training programme. Most apprenticeships combine practical work with formal learning and can take several years to complete. Research the entry requirements, expected training period and financial implications so you can make an informed decision about whether this pathway is right for you.
Creating a CV
A Police CV is often very different from a CV used in the wider employment market. Outside Police, hiring managers may not understand Police terminology, ranks or specialist roles. Your CV needs to translate your experience into clear, everyday language and show how your skills will benefit a new employer.
A CV, or curriculum vitae, is a summary of your employment history, experience, skills and achievements. It is often the first impression an employer has of you, so attention to detail matters.
Keep it Clear and Relevant
- Keep your CV to one or two pages.
- Include a short personal statement explaining who you are, what you offer and the type of role you are seeking.
- Use clear headings, bullet points and plain English.
- Explain Police roles and responsibilities in language people outside Police will understand.
- Avoid Police acronyms, jargon and rank-based assumptions.
- Focus on achievements, not just duties.
- Use numbers or examples where possible to demonstrate results.
- Tailor your CV to each role you apply for.
- Highlight the skills most relevant to the position, such as leadership, communication, problem-solving, risk management or customer service.
- Use consistent formatting and leave enough space to make the document easy to read.
- Save and submit your CV as a PDF unless the employer requests another format.
- Check spelling and grammar, and ask someone else to review it before submitting.
Avoid These Common Mistakes
- Using the same generic CV for every application.
- Including outdated or irrelevant information.
- Assuming employers understand Police terminology.
- Overcrowding the page with too much detail.
- Writing in the first person.
- Exaggerating or misrepresenting your experience.
Using AI Tools
AI tools such as ChatGPT, Microsoft Copilot and Google Gemini can help you create a first draft of your CV. You can use them to:
- Translate your Police experience into language employers will understand.
- Identify your transferable skills.
- Compare your experience with a job description.
- Tailor your CV to a particular position.
AI is a starting point, not the finished product. Always check the content carefully, correct any errors and make sure it genuinely reflects your experience.
Protect your information: Never enter confidential, operationally sensitive or personally identifying information into an AI tool.
Remember: Your Police experience has value, but an outside employer may need you to explain that value clearly. Translate the role, highlight the results and show how your skills apply to the position you want.
Getting Help
Recruitment agencies
Your Police experience can open doors in other careers. A recruitment agency can help you find those opportunities, especially if you are moving into a new industry or type of role.
How can a recruiter help?
- Find opportunities you might miss. Some employers fill roles through agencies without advertising them publicly.
- Explain the market. Recruiters who specialise in an industry can tell you what employers are looking for and what salaries to expect.
- Spot your transferable skills. They can help connect your Police experience with roles you may not have considered.
- Strengthen your application. Many offer feedback on CVs, cover letters and interview techniques.
- Save you time. A recruiter can match you with suitable vacancies instead of leaving you to search every listing yourself.
- Connect you with employers. Recruiters often know hiring managers and may be able to put your experience forward directly.
- Give honest feedback. If you are finding it hard to secure interviews, they may help you understand how employers see your application.
- Support negotiations. Recruiters can help you discuss salary and employment terms.
Where to start: These two agencies specialise in helping people with service backgrounds move into other careers:
- exServices Recruitment
- Onward Recruitment — Jonothan Corbett, 021 575 626 or 0800 575 626, jcorbett@onward.org.nz
Cover letters
Your CV shows what you’ve done. Your cover letter shows why it matters for this job. Use it to introduce yourself, explain your interest and connect your experience to what the employer needs. Aim for one page.
Make every paragraph count:
- Start with the basics: Include your name and contact details, and address the person named in the advertisement.
- Name the role: Say which position you want and lead with a relevant strength or achievement.
- Show your fit: Give one or two examples that match the job requirements. Explain what you did and the result, rather than listing duties.
- Explain your interest: Say what appeals to you about the role, team or organisation. Be specific so the letter feels written for this opportunity.
- Finish confidently: Thank the employer, say you would welcome a discussion and sign off with your name.
Need a hand? CV Magic, CV Experts and Executive One offer paid, tailored cover letter services. AI tools such as ChatGPT, Microsoft Copilot and Google Gemini can also help you draft a letter using the job advertisement and a general outline of your experience. Check the result carefully, make it sound like you and correct any mistakes. Avoid entering personal details or confidential Police information into an AI tool.
- A clear sign off
- Thank the employer. Express interest in discussing the role and finish with your name.
- There are some companies that can assist in cover letter writing, such as CV magic, CV Experts and Executive One. These are paid services of which provide you with tailored cover letters for specific applications.
- Alternatively, AI tools such as Chat GPT, Co Pilot and Google Gemini can be of use with creating cover letters. You could add the job advertisement details alongside your experience to the AI tool and AI will provide you with a cover letter for the job you are applying for. Proceed with caution with AI though as it can make mistakes. As AI is new and more has been learnt about how it works and the regulations in place be conscious of putting in any of your personal details as you never know what AI companies may do with this information.
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