Vehicle accidents happen, so it's important to make sure your vehicle is protected from any loss or damage. Our members can choose from full cover, third party fire and theft, or third party only insurance.
Full cover
Full cover allows you to claim for accidental damage or theft of your private car, caravan or trailer, plus liability cover for damage to property of a third party.
Your vehicle will be covered for its market value* at the time of loss. This means if your vehicle is damaged beyond repair or stolen, the cover will pay the market value of the vehicle up to the sum insured (whichever is the lesser).
Understanding Agreed vs Market Value
| Agreed Value | Market Value |
| is the maximum amount your insurer will pay for your vehicle. You and your insurer will come to an agreed value when you first purchase insurance, then it’s reviewed each year upon renewal. The agreed value should be enough for you to buy a vehicle with the same specifications. This is automatically adjusted each year. If you are not happy with the agreed value, please contact our insurances team. | is the reasonable retail value of your vehicle immediately before it was damaged, lost or stolen, as set by an independent registered valuer. The amount is based on the condition of the vehicle immediately prior to the loss, its make, model, age, mileage, deferred maintenance and prior damage. This value will be paid out to you if your car is stolen or deemed a total loss, minus your total excess and any applicable deductions, such as outstanding premium or on-road costs. |
* if you are after a quote for your motorbike/caravan/campervan/trailer - please complete this form, and we will get back to you soon.
Replacement vehicle - if you replace your vehicle, we will automatically cover your new vehicle up to the value of $100,000 for up to 30 days.
Windscreen - if you make a claim for accidental damage to your windscreen, window glass, sunroof, headlights, headlight protectors or taillights your no-claims discount will not be affected and you will not have to pay any excess.
Free 24-hour roadside assistance - if you have full cover for your vehicle, you have access to our professional roadside assistance service, free of charge. The PWF roadside assist App makes it easy to request assistance for situations including a flat battery or tyre, lost keys or you run out of fuel. Call for help wherever you are in New Zealand. For further information please click here.
Innocent party protection - If you are involved in an accident where the other person is completely at fault and you can establish the other driver's identity, your no claims discount will not be affected, and your excess will be refunded.
New vehicle replacement
If we consider the car to be a total loss, we will pay you the market value* up to the sum insured as shown on the schedule, or, we will replace the car with a new vehicle of the same model and specification. This is provided the loss occurred within 12 months of you purchasing the car new, and that the model and specification is available in New Zealand.
Excess
- The standard excess is $400.
Imposed Excess
This is additional to the standard excess and determined by the underwriters based on relevant factors, such as driving record and type of vehicle.
Underage Driver Excess
- Over 21 but under 25: $500
- Under 21: $750
- Inexperienced Driver: $750
Inexperienced Driver - An inexperienced driver or person in charge of the vehicle is someone who has not held a licence for all of the preceding 24 months.
If you have selected the named driver option, any other drivers will have an additional excess of $200 applied.
Example: Applying excess on an Inexperienced Driver claim
It is important to note that any Underage Driver Excess listed under your policy is additional to your standard excess and any imposed excesses (accumulative).
In a scenario where a driver under 21 years of age, who has held an NZ licence for less than 24 months and is involved in an accident, the total excess applicable is calculated at $1,900:
- Standard Excess: $400
- PLUS Under 21 Excess: $750
- PLUS Inexperienced Driver Excess: $750
- Total Excess Payable: $1,900
International Driver Licences
Applications for where the owner/driver only holds a learner’s licence should be referred to NZI for consideration.
NZ applies increased excesses for drivers under 25 years of age on Learner and Restricted Licences:
| Licence Type | Country | Experience | Excess |
|---|---|---|---|
| Learner | New Zealand, Australia, South Africa, Japan, United Kingdom, Ireland, Cook Islands | All | $750 (in addition to other excesses) |
| Restricted | New Zealand, Australia, South Africa, Japan, United Kingdom, Ireland, Cook Islands | All | $750 (in addition to other excesses) |
This excess will be manually applied in place of the standard additional under 25 excess outlined in our Underage Driver Excess section above.
For drivers over 25 who have held a New Zealand licence for less than 24 months, an additional excess of $750 applies.
For drivers on international licences listed above, an equivalent full licence is treated as a full licence in NZ with no additional terms.
Other cover options
Third party, fire and theft cover
You have cover as explained in 'third party only' and in addition, you're covered if your car catches fire, or is stolen. Your vehicle will be covered for its market value* at the time of loss. This means if your vehicle is damaged beyond repair or stolen, the cover will pay the market value of the vehicle up to the sum insured.
This text is explanatory only. The cover for your motor vehicle and any claim is set out in full in the policy document. You can find a copy of this below.
