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General enquiries:

(04) 496 6800


0800 500 122

Police General Insurance* provides competitively priced, quality insurance cover for your home, vehicle, contents or pleasure craft - Providing the added benefits of:

  • Optional excess allowing you to reduce your premiums by altering your excess.

  • 50+ benefits - if you are aged 50 or over you will receive a special premium discount on your home, contents and private vehicle policies.

  • Natural disaster cover -  all policies include cover for natural disasters. Under the home policy the natural disaster benefit has a special excess for any items of property not covered by the EQC.

*Police Fire & General Insurance: Exclusively for PWF members and their families. Arranged by PWF General Insurances Limited and underwritten by NZI, a business division of IAG New Zealand.

Making a Fire and General Insurance claim

Making a claim is easy. Simply contact us on 0800 500 122 and press option 4 this will take you though to our dedicated NZI claims team




PWF Roadside Assist mobile App

'full cover' vehicle insurance includes a free 24-hour premium roadside assistance service.

North Island Flooding 2023

We are aware of the flooding in the greater Auckland region which has caused considerable damage to homes and properties. As your trusted insurer, we have outlined some important information below prior to lodging a claim.

Click to view update

Fire & General Insurances under Covid-19

View our Covid-19 page for important updates

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