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General enquiries:

(04) 496 6800


0800 500 122

Police Home Insurance covers your home, outbuildings, walls, gates, fences, retaining walls and even your in-ground swimming pool. This insurance helps protect you from financial loss if your home is damaged or destroyed by unforeseen events.

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Special Offer - Six month’s free home insurance

Police Welfare Fund members drawing down a new Police Home Loan are eligible for six-month’s free home insurance with Police Fire & General Insurance.



UPDATE 7th April 2020: Contract works: Cessation of works

The cessation of works exclusion on any current single period, or annual declaration contract works, policy with NZI will not apply during this lockdown period.

Single period policies
Any project where the customer’s construction period is due to expire during the lockdown period will have an automatic 60-day continued held covered to assist you in ascertaining your customer’s requirements around any further required extension. Once an accurate completion date is determined, we will calculate a fair and reasonable additional premium with the required levies.

Annual declaration policies
The maximum construction period noted on the schedule will be automatically extended by the length of the lockdown period.

For any annual contract works renewals in May or June (up to $50,000 GWP):

·We agree to renew on expiring rates and excess levels.

·Expiring rates will apply to revised turnover. Washup on expiring period turnover will still be required.

·Maximum 20% increase in limit any one contract.

Accidental Damage Cover

This includes cover for accidental, sudden or unexpected damage to your home.

What will be paid?

The cost of rebuilding or repairing your as it was new, up to your sum insured* (including GST). Building materials and construction methods commonly used at the time of the loss will be used.

What does ‘sum insured’ mean?

Your home's sum insured is the total amount you would receive if your home is damaged beyond repair.  This is not the same as its market value. Sum insured is the amount you have decided to have your home covered for.

Here is a link to Core Logic's Sum Insured calculator and further information about Sum Insured and what it means for homeowners:

This calculator will provide information to guide you on an appropriate rebuild cost - bear in mind that it is an estimate and inflation needs to be considered too. The calculator provides general information only and is not an expert recommendation. If a professional recommendation is preferred, you’ll need to contact a registered valuer or quantity surveyor to confirm your rebuild cost.  

Please note that the Cordell Sum Sure calculator is an independent and confidential tool, and IAG has no access to the information provided or the estimate that is given.

Seeking a professional recommendation

QV and Construction Cost Consultants (CCC) can provide residential valuations at competitive prices for IAG customers. To access the special IAG rate, you’ll need to book a valuation by:

1. QV - go to or phone 0800 164 444

You will need to mention your insurance company in the comments box of the online booking form or to the agent on the phone.

2. CCC - go to or phone 0800 422 258

The online booking form is unique to IAG customers and will automatically apply the special IAG customer rate.

View Home Insurance policy

Retaining walls and recreational features

In your policy retaining walls and recreational features (permanently fixed swimming pools and permanently fixed spa pools and tennis courts) have limited cover.  

This is called a policy limit or cover limit.

Methamphetamine contamination cover

Our Home Insurance now provides cover for contamination from both the manufacture and consumption of methamphetamine.

Cover is dependant on landlords ensuring that tenants are vetted and properties managed correctly to reduce the risk of meth contamination. See policy wording for full description of requirements.

General Insurances and Financial Strength Rating 

NZI, a business division of IAG New Zealand Limited, has an Insurer Financial Strength Rating of 'AA-' (Very Strong) by Standard and Poors (Australia) Pty Limited, an approved rating agency.

The rating scale is:

  • 'AAA'  Extremely Strong    'AA'  Very Strong    'A'  Strong
  • 'BBB'  Good    'BB'  Marginal    'B' Weak
  • 'CCC'  Very Weak    'CC'  Extremely Weak    'SD'  Selective Default
  • 'DDD'  Default    'R'  Regulatory Action    'NR'  Not Rated

*The ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. The rating scale above is in summary form. A full description of this rating scale can be obtained from