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General enquiries:

(04) 496 6800


0800 500 122


  • New claims are being processed within 15 working days from receipt of claim submission. Please note that this may be affected by the Christmas period.
  • Queries relating to Primary claims are being responded to within 5 working days of receipt.

We appreciate your patience during this time.  If you have any queries, please contact us at [email protected] or call 0800 500 122, between 8am – 5:30pm Monday to Friday