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General enquiries:

(04) 496 6800

|

0800 500 122

HEALTH PLAN CLAIMS PROCESSING 

The Police Association Health Plan Team is currently experiencing a significant increase in claims and enquiries.

  • If your query is in relation to the progress of New Claims Submissions – please note we currently have a time delay of 20 days.
  • If your query is in relation to the following up payment – please note we currently have a delay of 25-30 days.
  • If your query is in relation to a general enquiry – please note we currently have a delay of 25-30 days.

We appreciate your patience and will endeavour to respond to your emails in due course.

EXTENSION OF SURGICAL PRE-APPROVALS 

18/08/2021 - Due to the recent situation, the validity of all pre-approvals have been extended out to 120 days from date of issue.

You must log in to submit a Claim.