HEALTH PLAN CLAIMS PROCESSING
• Primary health claims are being processed within 20 working days from receipt
• Surgical pre-approvals are being processed with priority on urgent and short notice requests.
We appreciate your patience during this time. If you have any queries, please contact us at [email protected] or call 0800 500 122, between 8am – 5:30pm Monday to Friday
You must log in to submit a Claim.
Medical Claims
For medical receipts that you wish to claim back under your Health Plan.
Surgical Claims
We recommend you have your surgical claim pre-approved. Allow 10 working days for us to assess your claim.
CT, MRI and PET scans
CT, MRI and PET scans can be expensive - you can have the cost of these covered in advance.

Police Health Plan is proud to have received the Consumer People's Choice award for the third year in a row. We're even more proud to be the only health insurer to receive the award in 2021.