HEALTH PLAN CLAIMS PROCESSING
Primary health claims are being processed 10-15 working days from receipt
Surgical pre-approvals are being processed with priority on urgent and short notice requests, and as surgeons return to work
We appreciate your patience during this time. If you have any queries please contact us at [email protected] or call 0800 500 122, between 8am – 5:30pm Monday to Friday
You must log in to submit a Claim.
Medical Claims
For medical receipts that you wish to claim back under your Health Plan.
Surgical Claims
We recommend you have your surgical claim pre-approved. Allow 10 working days for us to assess your claim.
CT, MRI and PET scans
CT, MRI and PET scans can be expensive - you can have the cost of these covered in advance.