HEALTH PLAN CLAIMS PROCESSING
The Police Association Health Plan Team is currently experiencing a significant increase in claims and enquiries.
- If your query is in relation to the progress of New Claims Submissions – please note we currently have a time delay of 20 days.
- If your query is in relation to the following up payment – please note we currently have a delay of 25-30 days.
- If your query is in relation to a general enquiry – please note we currently have a delay of 25-30 days.
We appreciate your patience and will endeavour to respond to your emails in due course.
EXTENSION OF SURGICAL PRE-APPROVALS
18/08/2021 - Due to the recent situation, the validity of all pre-approvals have been extended out to 120 days from date of issue.
You must log in to submit a Claim.
For medical receipts that you wish to claim back under your Health Plan.
We recommend you have your surgical claim pre-approved. Allow 10 working days for us to assess your claim.
CT, MRI and PET scans
CT, MRI and PET scans can be expensive - you can have the cost of these covered in advance.