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General enquiries:

(04) 496 6800


0800 500 122

Medical claim

For medical receipts that you have paid for and wish to claim back under your chosen Plan.

All claims are now being received online via our Health Plan Portal. Click below to get started.

Log into my Health Plan Portal


Post - Attach the original receipts and invoices and send to: Police Health Plan Ltd, PO Box 12344, Wellington 6144.

Email - Email to [email protected] along with your invoices and receipts as attachments (jpeg, png or PDF). Please note when scanning your forms and receipts, ensure your Eftpos receipt doesn't cover up any important information on your invoice.

Claims payment processing

  • We aim to process your claims within 10 working days of when it is received by Health Plan.
  • If you have any queries please contact the Member Services team at [email protected] or call 0800 500 122, they are available 8am - 5.30pm Monday to Friday.